Here's something you never want to happen to you at work. You don't ever want to receive a letter via Certified Mail that starts off like this:

"Dear [you]:
Although I have never met you nor heard of your name, I am in receipt of your e-mail of Friday, May 1 (received 3:34 pm) and your voice mail which you left me 15 minutes prior to sending your e-mail. Your e-mail and your voice mail are not acceptable to [company sending the letter]. We have paid [your company] hundreds of thousands of dollars over the last three years..."

See how this might be a problem? What you also don't want are the following:

1. For this letter to go on reeming you out for your idiocy for two entire pages
2. To be called out multiple times in the letter for your incorrect spelling in the e-mail to which the letter is a response
3. To be accused of unethical business practices and told to "be prepared to refund the fees that [company sending the letter] has paid to [your company]"
3. To see "Cc: [the CEO of your company]" at the bottom of the second page

If you're wondering if this letter was addressed to me, the answer is absolutely not. I actually have a background in something called customer service and would never have done anything to warrant such a letter.

Good luck with not letting this happen to you at work. Although, if you're good at what you do, it shouldn't be too hard.

Over and out.

Tags: employment, important topics, top notch communication blunders
This crazy trip has got me feelin': amused
And I'm singin' along to: The Fear - Lily Allen

5. I am not wearing Uggs or flip-flops.
4. I am wearing a collared shirt or blazer of some sort.
3. My hair looks like I brushed it instead of rolling out of bed and showing up to work looking like the long lost member of an 80s hair band.
2. I appear to be in an optimistic mood past 10:30 a.m.
1. You catch me applying make-up in the bathroom around 3:30 p.m.

Tags: employment, lists
This crazy trip has got me feelin': optimistic
And I'm singin' along to: This Disaster - New Found Glory

It has come to my attention that I have disappointed my loyal LJ followers by slacking off. I hereby resolve to be more entertaining to the general public. Please stay tuned.

Tags: lj
This crazy trip has got me feelin': determined
And I'm singin' along to: I Am A Soldier - A Love Like Pi

One month in - here's where I'm at:

Check my credit report - Checked credit report, January 3.
Take my cats to the vet
Go to the eye doctor
Help John pick out a puppy
Go horseback riding
Go ice skating
Go snowboarding
Go bowling
Put my feet in the Pacific Ocean (it’s been five years, time to do it again) - Put my feet in the Pacific Ocean, January 11.
Go surfing
Do yoga (Wii Fit yoga doesn't count!)
Create a second CafePress.com store
Lose 15 pounds by my birthday - Down two pounds, January 31.
Put new floors in my condo
Finish painting the ceilings in my condo
Get a ceiling fan for my living room
Find a new exercise to try
Hang out with The Big A
Plan an awesome shower and bachelorette party for Kristy
Run more
Make a sincere effort to follow WW online (since I paid $65 for it) - Sincere effort officially started January 26.
Visit Charleston, SC
Make it through the summer without causing any serious damage to my beach cruiser
Take a whole week off work...twice - Took a week off work, January 8-14.
Save more money
Print/frame/hang some of my photos in my condo
Get a raise
Volunteer for something
Write in my LJ more
Continue working on my novel
Go on a vacation and a few weekend trips - Went on vacation to San Diego, January 8-13.
Attend a few awesome concerts/plays/performances of some sort - Saw RBF and Streetlight Manifesto @ the Norva, January 18. Saw Avenue Q @ Chrysler Hall, January 29.
Go to a few wine tastings and make a list with J of wines we like/dislike
Cook healthy, new things for dinner and expand my recipe file
Have my Smilebook of last summer’s pictures printed
Participate in Light the Night
Make at least five new friends - Kelley Daniels
Read at least two books per month - Read six books in January.
Do more with the Chi Omega Alumnae group
Have dinner with my grandbig - Had dinner with Jen at Macaroni Grill, January 20.
Have more Girls' Nights
Be e-mail pen-pals with Kerri
Hang out with Hilary
Put $75/month into my MMA until June, then up it to $100/month until December - Upped my monthly automatic transfer to $75 in January.
See my little cousins that live in PA
Continue writing in the LJ for another whole year
Make a new resolution every month:
January: Read Suze Orman’s 2009 Action Plan - Finished reading Suze Orman's 2009 Action Plan, January 29.
February: Make 100,000 Bells in Animal Crossing

Tags: resolutions
This crazy trip has got me feelin': calm
And I'm singin' along to: Forever Young - Alphaville (Napoleon Dynamite is on the TV)

I know you've been anxiously awaiting the new list, so here it goes...

In the year 2009, I will:
Check my credit report
Take my cats to the vet
Go to the eye doctor
Help John pick out a puppy
Go horseback riding
Go ice skating
Go snowboarding
Go bowling
Put my feet in the Pacific Ocean (it’s been five years, time to do it again)
Go surfing
Do yoga (Wii Fit yoga doesn't count!)
Create a second CafePress.com store
Lose 15 pounds by my birthday
Put new floors in my condo
Finish painting the ceilings in my condo
Get a ceiling fan for my living room
Find a new exercise to try
Hang out with The Big A
Plan an awesome shower and bachelorette party for Kristy
Run more
Make a sincere effort to follow WW online (since I paid $65 for it)
Visit Charleston, SC
Make it through the summer without causing any serious damage to my beach cruiser
Take a whole week off work...twice
Save more money
Print/frame/hang some of my photos in my condo
Get a raise
Volunteer for something
Write in my LJ more
Continue working on my novel
Go on a vacation and a few weekend trips
Attend a few awesome concerts/plays/performances of some sort
Go to a few wine tastings and make a list with J of wines we like/dislike
Cook healthy, new things for dinner and expand my recipe file
Have my Smilebook of last summer’s pictures printed
Participate in Light the Night
Make at least five new friends
Read at least two books per month
Do more with the Chi Omega Alumnae group
Have dinner with my grandbig
Have more Girls' Nights
Be e-mail pen-pals with Kerri
Hang out with Hilary
Put $75/month into my MMA until June, then up it to $100/month until December
See my little cousins that live in PA
Continue writing in the LJ for another whole year
Make a new resolution every month:
January: Read Suze Orman’s 2009 Action Plan

Tags: resolutions
This crazy trip has got me feelin': tired
And I'm singin' along to: That's Not My Name - The Ting Tings